Remote Travel Consultant

New Heights Vacations

Due to the increased demand for travel, our company is looking for enthusiastic Travel Consultants to assist clients in planning and booking vacations, business trips and purchasing tickets to special events. It is the responsibility of the Travel Consultant to assess their clients’ needs, budgets and preferences to make appropriate recommendations and upsell. We are a licensed, bonded travel agency and we have contracts with all the major suppliers. This enables our Travel Consultants to have access to the best deals available for hotels, resorts, cruise lines, car rentals, event tickets and more. As a Travel Consultant, you will also have the opportunity to travel to various destinations for free or at a discounted rate in order to get familiar with the brand/experience so that you can promote it to your clients.
Training is provided but it is important for applicants to have a passion for travel and a sincere desire to provide extraordinary customer service. We pride ourselves in our exceptional client satisfaction and this reputation keeps customers coming back to book future trips with us.
Consultants must keep abreast of local and international travel trends, weather and climate in various regions, customs regulations, reservation policies, visa and passport regulations, vaccination/testing requirements, currency and exchange rates, and travel advisories for their client's destinations.
Typical duties:
• Researching and making travel reservations
• Providing quality customer service
• Contacting suppliers
• Creating promotional materials and marketing online (no cold calling)
• Answering client inquiries and providing useful information for their upcoming trip
• Entering client data into online supplier platforms and maintaining confidential files
Preferred Skills and Qualifications:
• Fluency in English is a must (multilingual is a plus)
• Computer literate with access to reliable internet
• Good communication, time-management and organizational skills
• Professional demeanor
• Networking skills
• Social media experience is beneficial
Positions for full-time or part-time available.

Location: Arcata CA (Remote)
Company: New Heights Vacations
Job Type: Full Time

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